I ordered a wig from WIGSBUY.COM. I checked my email for an invoice, and instead had an...

GetHuman3114032's customer service issue with US Postal Service from June 2019

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The issue in GetHuman3114032's own words
I ordered a wig from WIGSBUY.COM. I checked my email for an invoice, and instead had an email that said I hadn't paid for the item, that I had forgotten. It had a click*pay button on it, so I clicked pay. On checking in the morning, i found they had duplicated the order. I CONTACTED them immediately and cancelled the order...****AM. I used their site to cancel, sent email, and called, though they didn't answer. I cancelled a few more times during the day. They shipped it out anyway about ** after I cancelled. It arrived yesterday, and now they want me to send it back. i don't feel I have any obligation to them at all. DO I? They are withholding the refund.
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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US Postal Service

Customer service issue
Reported by GetHuman3114032
Jun 19th, 2019 - a mon ago
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Not resolved
Seen by 1 customer so far
Similar issue to 30177 others
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Timeline
GetHuman3114032 started working on this issue
Jun 19th 5:22pm