can't access on-line banking

GetHuman2950165's customer service issue with US Bank from May 2019

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The issue in GetHuman2950165's own words
The problem: can't access on-line banking
GetHuman2950165 did not yet indicate what US Bank should do to make this right.
I have an issue with US Bank too
How GetHuman2950165 fixed the problem
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US Bank

Customer service issue
Reported by GetHuman2950165
May 19th, 2019 - 5 mons ago
I have an issue with US Bank too
Fixed
Seen by 9 customers so far
Similar issue to 1396 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman2950165 started working on this issue
May 19th 7:00pm
GetHuman2950165 confirmed the issue is fixed. Hooray!
May 19th 7:23pm
GetHuman2950165 indicated the issue is not fixed yet.
May 19th 7:33pm
GetHuman2950165 confirmed the issue is fixed. Hooray!
May 22nd 7:50pm
GetHuman2950165 confirmed the issue is fixed. Hooray!
May 22nd 10:49pm