I cancelled my auto pay to ally bank last month but the payment is trying to come out...

GetHuman-gkdew's customer service issue with US Bank from May 2019

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The issue in GetHuman-gkdew's own words
I cancelled my auto pay to ally bank last month but the payment is trying to come out Please cance it for me. I don’t have the funds to cover in this account
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US Bank

Customer service issue
Reported by GetHuman-gkdew
May 18th, 2019 - 5 mons ago
I have an issue with US Bank too
Not resolved
Seen by 2 customers so far
Similar issue to 1392 others
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Timeline
GetHuman-gkdew started working on this issue
May 18th 3:00pm