I am in Thailand and my phone only works in the US. I can't log in because you want to...

GetHuman-jimmcguf's customer service issue with US Bank from October 2018

2 views
 | 
698 similar
 | 
0 following
Help with my US Bank issue
First: share to improve GetHuman-jimmcguf's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jimmcguf to get a US Bank rep on the line!
Always use the GetHuman Phone tocall US Bank. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-jimmcguf may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-jimmcguf's own words
I am in Thailand and my phone only works in the US. I can't log in because you want to text me a code. And my phone doesn't work here in Thailand. I just want to pay my credit card bill. But you won't let me. No email or chat support is terrible customer service. I am very disappointed. Other banks offer an email code but not you.
GetHuman-jimmcguf did not yet indicate what US Bank should do to make this right.
I have an issue with US Bank too
How GetHuman-jimmcguf fixed the problem
We are waiting for GetHuman-jimmcguf to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get US Bank's attention and get better help faster. Tap below to get started.
Having US Bank issues too?
Get tips from pros & other customers, and get it handled faster:
बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
यह ईमेल पता मान्य नहीं है
Follow this issue
See how GetHuman-jimmcguf fixes it.
यह ईमेल पता मान्य नहीं है

US Bank

Customer service issue
Reported by GetHuman-jimmcguf
Oct 16th, 2018 - a yr ago
I have an issue with US Bank too
Not resolved
Seen by 2 customers so far
Similar issue to 698 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jimmcguf started working on this issue
Oct 16th, 2018 1:13pm