US Airways Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about US Airways customer service, archive #1. It includes a selection of 4 issue(s) reported July 6, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am Dr. Aparajitha Anthati. My previous passport number is F [redacted], and my new passport number is Z [redacted]. I visited the United States on April 26, [redacted], and returned on April 29, [redacted], from Montego Bay, Jamaica. As a frequent traveler, I cannot recall all the cities I visited. I contacted Jamaican immigration, and they mentioned I flew with US Airways to Charlotte. However, I am uncertain about my final destination. The reason for my inquiry is regarding a double charge on my credit card for dental digital x-ray sensors. I believe I returned to the U.S. on May 1 and back to Jamaica on May 6, staying at my cousin's place at [redacted] Baltzer Glenn Ct, South Riding, VA. The sensors were supposed to be shipped there. Kindly provide the address of my stay in the U.S. from April 26 to 29 for me to trace the delivery to resolve the duplicate billing issue promptly. Dr. Aparajitha Anthati.
Reported by GetHuman-aparahg on Friday, July 6, 2018 5:39 AM
Your airline holds a special place in my heart. Back in [redacted], on October 1st, I had the opportunity to experience first class with my dad, a frequent flyer then. It was a memorable flight where I admired the view from the jet's window, appreciating the land below and the serene blue sky. The attentive service and care I received left a lasting impression on me. Over the past nine years, I've longed to recreate those wonderful moments and fly first class with your airline again. Flying has always been a passion of mine, instilled in me since childhood. I eagerly look forward to the day I can enjoy another exceptional first-class trip with your airline.
Reported by GetHuman-jwerzel on Saturday, February 23, 2019 1:44 AM
Hello, I am wondering if there is a way to get in touch with Captain Sullenburger, the pilot of flight [redacted] that safely landed on the Hudson River. I have read his book and watched the movie several times and feel a connection to him. In my role as Quality Manager at an American firm, I oversaw the processing of the A320 wingskins before they were installed on the aircraft. I believe I might have inspected the very wings that were on his plane. I would like to send Captain Sullenburger an email expressing my pride in our work and how it contributed to the safety of his flight. I can send the email through US Airways if that works best. Thank you, J. Evans.
Reported by GetHuman6752992 on Thursday, October 28, 2021 3:23 PM
I flew from DC Reagan to Pittsburgh on UsAir on December 27, [redacted], for a return trip. During the flight, I had an upgrade, and I was seated on the left side, approximately 3 rows from the front. I usually carry a large purse with multiple compartments, able to fit my laptop in its zippered case. However, upon returning home, I realized my Dell computer, measuring 14” x 10”, was missing. I did not use it during the trip, and now only the empty case sits on my desk. I am inquiring if a Dell laptop matching these dimensions has been turned in. I received wheelchair assistance from the gate to the indoor baggage area, where I was picked up. If found, please contact me at [redacted]. Thank you. - Lois Anne Huston
Reported by GetHuman8250363 on Tuesday, March 21, 2023 9:30 PM

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