I received a package from UPS at **** Bradbury Lane, Dallas, TX ***** that was should h...

GetHuman-andydwil's customer service issue with UPS from February 2019

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The issue in GetHuman-andydwil's own words
I received a package from UPS at **** Bradbury Lane, Dallas, TX ***** that was should have been delivered to a woman in an office building in downtown Dallas at *** N. Pearl St, Dallas *****. I did not order the package (it's two tubes of lipgloss) & I have no idea how or why my home address was on the outside of the package. The packing slip on the inside of the package says it should have been delivered to the woman at that downtown Dallas address. This package needs to be picked up at my home immediately & delivered to the right address. Call me back as soon as possible to set up a pick-up time & date to deliver the package to the right person at the right address. I have been trying to get UPS to fix this problem for five days & have gotten no response at all.
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UPS

Customer service issue
Reported by GetHuman-andydwil
Feb 23rd, 2019 - 8 mons ago
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Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account
Timeline
GetHuman-andydwil started working on this issue
Feb 23rd 7:18pm
GetHuman-andydwil indicated the issue is not fixed yet.
Feb 23rd 7:30pm