The driver said package was delivered at my front door and there was NO PACKAGE AT MY F...

GetHuman924154's customer service issue with UPS from July 2018

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The issue in GetHuman924154's own words
The driver said package was delivered at my front door and there was NO PACKAGE AT MY FRONT DOOR. We are all home and my kids are actually outside waiting for it since it’s something they need. So I sent my kids to our mailbox. They took a walk through the woods out to my street where my mailbox is and that is *** mile from my front door. That is where the driver left my * packages worth over $***. Since when is the street by my gate considered the front door? It could have been stolen or worse- or worse, considered trash. Totally unacceptable by this lazy UPS driver who could have driven all the way down my driver like all the other UPS drivers do. Why did I pay $** for this type of service?
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UPS

Customer service issue
Reported by GetHuman924154
Jul 27th, 2018 - 10 mons ago
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Seen by 12 customers so far
Similar issue to 1568 others
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Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account
Timeline
GetHuman924154 started working on this issue
Jul 27th, 2018 11:05pm
GetHuman924154 shared this issue with others over email
Jul 27th, 2018 11:07pm
GetHuman924154 indicated the issue is not fixed yet.
Jul 28th, 2018 1:00am