Ups says that they dropped off the package "in front of the door or porch" but I didn't...

GetHuman-tatn's customer service issue with UPS from May 2018

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The issue in GetHuman-tatn's own words
Ups says that they dropped off the package "in front of the door or porch" but I didn't find anything. It is an apartment complex! You can't do that! What did ever happen about leaving notifications at the door?
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UPS

Customer service issue
Reported by GetHuman-tatn
May 10th, 2018 - a yr ago
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Seen by 26 customers so far
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Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account
Timeline
GetHuman-tatn started working on this issue
May 10th, 2018 4:22pm
GetHuman-tatn confirmed the issue is fixed. Hooray!
May 11th, 2018 11:28pm