My son was released from UAB with my understanding he would have * home care Nurses com...

GetHuman6727474's अक्टूबर २०२१ से UAB Hospital ग्राहक सेवा जारी

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My son was released from UAB with my understanding he would have * home care Nurses come to our home to administer his PIT antibiotics as well as caring for, cleaning and replacing his tracheotomy. The IV antibiotics have been taken care of twice, however a home healthcare nurse has yet to contact me. Today I find out that they have contacted ** agencies that have all declined for various reasons. I’m also told that my son and I both declined home health care , which ***% incorrect!! I was told there WOULD be two. As it stands my son, Matthew Richard Alford, birthdate **-**-**** has been home for approx * days without any trachea care at all. My question is, why in the **** would he have been released without care available? I am requesting a point of contact to someone who will answer my questions and not put me off to speak to a “supervisor”! While still a patient at AUB I was subjected to absolutely the most shocking treatment from a pulmonary care person, which included the woman putting her hands on me while trying to stop me from leaving the room. I handled that the next day. Now I’m wondering if UAB isn’t the most wonderful place I thought it was. My son requires a home health nurse and he requires his trachea cleaned TODAY. So I take him to an ER? Is that how this works? poor poor

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UAB Hospital

ग्राहक सेवा मुद्दा
Reported by GetHuman6727474
अक्टू. २०, २०२१ - एक वर्ष पहले
अब तक 16 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 547 अन्य के लिए
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GetHuman6727474 ने इस मुद्दे पर काम करना शुरू कर दिया
अक्टू. २०, २०२१ ७:०१शाम
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अक्टू. २१, २०२१ ४:०५सुबह