I used turbo tax to file my return every year. This year turbo tax prompted me to pay f...

GetHuman2206211's customer service issue with Turbo Tax from February 2019

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The issue in GetHuman2206211's own words
I used turbo tax to file my return every year. This year turbo tax prompted me to pay for the services out of pocket without providing the option to pay with taxes. As of now the return is sitting still and has not been filed and I am unsure of why it is stuck at this point. Need help!!!!
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Turbo Tax

Customer service issue
Reported by GetHuman2206211
Feb 14th, 2019 - 5 mons ago
I have an issue with Turbo Tax too
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Seen by 10 customers so far
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GetHuman2206211 started working on this issue
Feb 14th 2:36pm