I want a refund decided not to file with turbo tax

GetHuman2097491's customer service issue with Turbo Tax from February 2019

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The issue in GetHuman2097491's own words
The problem: I want a refund decided not to file with turbo tax
GetHuman2097491 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
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Turbo Tax

Customer service issue
Reported by GetHuman2097491
Feb 2nd, 2019 - 6 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 8 customers so far
Similar issue to 25742 others
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Timeline
GetHuman2097491 started working on this issue
Feb 2nd 6:57am