Tried to book a hotel in Zakynthos (Erietta Luxury Apartments) through Tripadvisor. Use...

GetHuman-haniszai's customer service issue with TripAdvisor from June 2019

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The issue in GetHuman-haniszai's own words
Tried to book a hotel in Zakynthos (Erietta Luxury Apartments) through Tripadvisor. Used the Tripadvisor booking page. After we booked, realised that the booking was for Erietta Studios instead, as Tripadvisor had wrongly attached the booking link? So now we want to cancel the booking and get a refund, as that is not the hotel we wanted to book. It was misleading for Tripadvisor to link Erietta Studios booking to Erietta Luxury Apartments review page.
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TripAdvisor

Customer service issue
Reported by GetHuman-haniszai
Jun 8th, 2019 - a mon ago
I have an issue with TripAdvisor too
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Seen by 2 customers so far
Similar issue to 2664 others
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Timeline
GetHuman-haniszai started working on this issue
Jun 8th 6:11pm