I booked an event in Paris but didn't receive the tickets via email and unable to locat...
GetHuman-charaan's customer service issue with TripAdvisor from May 2019
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The issue in GetHuman-charaan's own words
I booked an event in Paris but didn't receive the tickets via email and unable to locate them with logging in on the site. I requested a change of password twice and received notice that info was going to my email but no email. I went to St chapelle and Concierge today in Paris with the booking ********** * itinerary * ********** but unable to use at the ticket booth * entrance without actual tickets. Also unable to book again on-line, site stated no availability but there were tickets available at the museum so I had to purchase the tickets again. I checked with my credit card and the charge for €**.** went thru. I am requesting a refund as I never received the tickets via email (even checked spam). *Chara Anderson
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