I booked an airfare yesterday through TripAdvisor from Paris to Rome with Alitalia airl...

GetHuman-sharynj's customer service issue with TripAdvisor from April 2019

Help with my TripAdvisor issue
The issue in GetHuman-sharynj's own words
I booked an airfare yesterday through TripAdvisor from Paris to Rome with Alitalia airlines on Sunday **th September ****.*It seemed to include checked in baggage and then when finalised it is saying NO check in baggage.*How do I remedy this and book in our luggage. This is very misleading.**Booking number (PNR) is: *BNYWNO *Also for some reason it has reverted to my husbands email address and not mine.*I don't know how to fix this issue and it is very upsetting as we are travelling from Australia.*I await your advice.*Regards,*Sharyn
GetHuman-sharynj did not yet indicate what TripAdvisor should do to make this right.
I have an issue with TripAdvisor too
How GetHuman-sharynj fixed the problem
Wouldn’t book through trip advisor again as it’s confusing. I phoned the airline directly and need to pay for baggage in check in.
Please help with my TripAdvisor issue
Do you have a customer issue as well?
We can help you get TripAdvisor's attention and get better help faster. Tap below to get started.
Having TripAdvisor issues too?
Get tips from pros & other customers, and get it handled faster:
बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
यह ईमेल पता मान्य नहीं है

TripAdvisor

Customer service issue
Reported by GetHuman-sharynj
Apr 1st, 2019 - 5 mons ago
I have an issue with TripAdvisor too
Fixed
GetHuman-sharynj shared how to fix
Seen by 4 customers so far
Similar issue to 2205 others
0 customers following this
Items needed
Name of the business
Email address on the account
Booking reference
Name on the account
Timeline
GetHuman-sharynj started working on this issue
Apr 1st 7:26am
GetHuman-sharynj confirmed the issue is fixed. Hooray!
Apr 4th 8:30am