i have been scammed via a TripAdvisor advertisement and am seeking a refund

GetHuman2469639's customer service issue with TripAdvisor from March 2019

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The issue in GetHuman2469639's own words
The problem: i have been scammed via a TripAdvisor advertisement and am seeking a refund
GetHuman2469639 did not yet indicate what TripAdvisor should do to make this right.
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TripAdvisor

Customer service issue
Reported by GetHuman2469639
Mar 13th, 2019 - 5 mons ago
I have an issue with TripAdvisor too
Fixed
Seen by 10 customers so far
Similar issue to 2000 others
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Items needed
Name of the business
Email address on the account
Booking reference
Name on the account
Timeline
GetHuman2469639 started working on this issue
Mar 13th 9:56am
GetHuman2469639 indicated the issue is not fixed yet.
Mar 13th 9:57am