I put a freeze on all * credit agency’s so my credit could not be ran without my permis...

GetHuman3119934's customer service issue with TransUnion from June 2019

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The issue in GetHuman3119934's own words
I put a freeze on all * credit agency’s so my credit could not be ran without my permission. I went to the bank today and when applying for a car loan, after giving my password, she saw that in June **** there was a loan made out of bridge crest I believe out of Arizona for **,***. There were * payments made and then whoever got the loan bailed and didn’t make another payment. So I have a big RED mark on my credit and my typical *** score is like ***. How did this happen??? Appears my freeze isn’t so secure. This needs to be resolved, I pay my bills !!!
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TransUnion

Customer service issue
Reported by GetHuman3119934
Jun 20th, 2019 - 2 mons ago
I have an issue with TransUnion too
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Seen by 7 customers so far
Similar issue to 2147 others
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GetHuman3119934 started working on this issue
Jun 20th 5:05pm