I have a credit line with TD BANK to be used at samsung.com for **** since November...

GetHuman1551844's customer service issue with TD Bank from November 2018

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The issue in GetHuman1551844's own words
I have a credit line with TD BANK to be used at samsung.com for **** since November ****. After almost a year I called and requested a credit line increase that was approved for **k (that was * days ago). I was wondering if TD could use the same hard pull report they got from my credit bureau since I wanted to apply for a cash back credit card with TD but customer service said that wasn't possible. Sadly I don't want my report to be pulled again, TD is just losing the opportunity of giving a credit card to an excellent credit score with an ***% payment history everywhere. I have no credit cards with TD since the credit line for online retailers doesn't provide physical cards. I feel really disappointed about this and don't understand why if you pulled my report once can't use that report for issuing a credit card on my name. Thanks
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TD Bank

Customer service issue
Reported by GetHuman1551844
Nov 13th, 2018 - 8 mons ago
I have an issue with TD Bank too
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Seen by 5 customers so far
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Last 4 of SSN
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Timeline
GetHuman1551844 started working on this issue
Nov 13th, 2018 4:23pm