My TD Ameritrade online platform keep saying build ****. *.** (********-******) is not...

GetHuman1592878's customer service issue with TD Ameritrade from November 2018

Help with my TD Ameritrade issue
The issue in GetHuman1592878's own words
My TD Ameritrade online platform keep saying build ****. *.** (********-******) is not compatible with build ****.*.** (********-****** and won't open when I try to login it keeps reading this error
GetHuman1592878 did not yet indicate what TD Ameritrade should do to make this right.
I have an issue with TD Ameritrade too
How GetHuman1592878 fixed the problem
I close the app and restarted it and everything work just a small glitch thanks to tdAmeritrade
Please help with my TD Ameritrade issue
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TD Ameritrade

Customer service issue
Reported by GetHuman1592878
Nov 20th, 2018 - 7 mons ago
I have an issue with TD Ameritrade too
Fixed
GetHuman1592878 shared how to fix
Seen by 4 customers so far
Similar issue to 92 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman1592878 started working on this issue
Nov 20th, 2018 8:14am
GetHuman1592878 confirmed the issue is fixed. Hooray!
Nov 21st, 2018 8:16am