I got my new TMobile RevvL * phone & new number yesterday & TMobile guy did not add my...

GetHuman2382914's customer service issue with T-Mobile from March 2019

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The issue in GetHuman2382914's own words
I got my new TMobile RevvL * phone & new number yesterday & TMobile guy did not add my email to my new number & I can not get my photos,contacts & emails when I try to put my new number to my account so I can receive my Recovery code I can not it keep saying it will sent it to my old cell number that's on my account that phone been off for months & is not in service..& TMobile can not email me because my new cellphone is not connected to my new number...and that's my Problem
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Customer service issue
Reported by GetHuman2382914
Mar 5th, 2019 - 4 mons ago
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Mar 5th 10:19pm