Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jbgracel may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-jbgracel's own words
I renewed my phone account in *-**-**, my phone number is *** *** ****, in t-mobile store-****, *** E. Washington Ave. Ann Harbor, MI. After that, my internet not working, I am losing money, lose my time, I went the t-mobile store * times, spleending almost *-*hs per visit and my internet not working. The employee try to help, but it is not working. And my internet not working, I can make a call and send message.*Could you help me..*Jones Graceli
GetHuman-jbgracel did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman-jbgracel fixed the problem
We are waiting for GetHuman-jbgracel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.