I bought this t mobile phone from someone and cannot get a hold of them anymore, and I...

GetHuman-teranien's customer service issue with T-Mobile from January 2019

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The issue in GetHuman-teranien's own words
I bought this t mobile phone from someone and cannot get a hold of them anymore, and I need this phone unlocked so I can put my sim card in it and use my own service. This person failed to tell me this phone was locked and I already bought it and now they won't talk to me and I'm phoneless.
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T-Mobile

Customer service issue
Reported by GetHuman-teranien
Jan 22nd, 2019 - 6 mons ago
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GetHuman-teranien started working on this issue
Jan 22nd 12:30am