My name is Galen Orner from Toledo, Ohio and I am really disappointed in T-Mobile! This...

GetHuman-galenjo's customer service issue with T-Mobile from December 2018

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The issue in GetHuman-galenjo's own words
My name is Galen Orner from Toledo, Ohio and I am really disappointed in T-Mobile! This year for Christmas my wife and I was saving our money up to buy our two teenage kids something nice. We thought how excited they would be to wake up Christmas day and open up some new Apple watches! They have never had a Apple watch and have been saying all year how cool and awesome it would be to have one because all the other kids had them. Well, my wife went to the T-Mobile store near us and bought a couple of watches for our kids to surprise them on Christmas! It was so heart breaking when my wife recieved a call from both kids ** minutes after she left the store saying they have received a text message saying " You are now connected to your new Apple watch". So least to say Christmas is ruined! Thanks a lot T-Mobile!** Customer,* Galen Orner* ***-***-****
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Customer service issue
Reported by GetHuman-galenjo
Dec 14th, 2018 - 9 mons ago
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GetHuman-galenjo started working on this issue
Dec 14th, 2018 10:41pm