There was a fraudulent T-Mobile account created in my name.
GetHuman-tyrella's customer service issue with T-Mobile from August 2018
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Before contacting them, items GetHuman-tyrella may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-tyrella's own words
The problem: There was a fraudulent T-Mobile account created in my name.
GetHuman-tyrella did not yet indicate what T-Mobile should do to make this right.
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How GetHuman-tyrella fixed the problem
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