My t-mobile account has been locked but my payment is due. My phone number is...
GetHuman737686's customer service issue with T-Mobile from June 2018
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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman737686's own words
My t-mobile account has been locked but my payment is due. My phone number is ***-***-****. I am living outside the US, and I am now live in China. I have tried to reset the password but the billing zip code is never correct. Could you help me to reset the password? Or which phone number should I call to get the customer service? Also, how many days I need to pay the bill when it is due? Could you extend the deadline for me because it is very inconvenient to pay outside the country and none of the member in family plan live in the US now. Thank you for your understanding in advance.
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