Good morning State Farm, Can someone get the email below to my insurance office. If I’v...

GetHuman2562007's customer service issue with State Farm from March 2019

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The issue in GetHuman2562007's own words
Good morning State Farm, Can someone get the email below to my insurance office. If I’ve been using your new and improved email system, please put me down for “IT *****. I sent this same email twice before without the warning (below) popping up. **A ** year old high school kid could show you how you fix your “special characters” problem. It’s ridiculous to leave these characters (&,-'()?$.*:@)out of a multibillion dollar company’s email system in ****. **Please only use the following special characters &,-'()?$.*:@. Use of other special characters will prevent your email from being sent to the agent.**My Office: STATE FARM INSURANCE AGENT, HENDERSON, NEVADA Brendon Walker: Phone: ***-***-**** **** E Sunset Road Henderson, NV. ***** Contact: Email Agent* *John J Maurizio ** N **th Street Apt **D* Las Vegas, NV. ***** (***) ***-**** winston****atyahoo.com**March **, **** **RENTERS INSURANCE POLICY **-BV-Q***-**AUTO INSURANCE POLICY *** ****-B**-** **Good morning Brandon, I sent this email to you on the *st of Feb. and again last week and this is the fourth time I’ve used your website to ask you something and I never once received an answer from you. Can someone in your office take a look at my policies to see if I’m getting the LOWEST auto insurance rate from your company, please. **I’m **, retired and only drive to Albertsons a couple times a week. and my apartment complex has transportation to the store twice a week. You could have told me about this Smart. Connected. In Control program a long time ago buddy. **So, please cancel my renters insurance and my auto towing policy as of ********. I wanted it canceled by ******** but my new bill is already out so make it ********. **I have a rough auto insurance quote from Allstate below of **** * months so I'll let you know what I'm going to do with my auto insurance with you, Thanks, John Maurizio
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State Farm

Customer service issue
Reported by GetHuman2562007
Mar 21st, 2019 - 7 mons ago
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GetHuman2562007 started working on this issue
Mar 21st 9:12am