I am a trans male who would like to have his username changed to my real name

GetHuman-asteral's customer service issue with Snapchat from October 2019

Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-asteral's own words
I was trying to contact Snapchat it hopes that they would hear me out, but i couldn’t on their website ... My issue is my username, you see I’m female to male transgender, and I used my birth name, and I was hoping it would be possible for you guys to change it to alistair*aster or even gerald*aster, as long as Aaliyah isn’t in there. :* i would really appreciate it, I just don’t want to lose all my memories and snap streaks.... thank you - alistair
Seeing my own birth name is very dysphoric to see. Especially when it comes to adding new ppl, seeing a feminine username and seeing Gerald as my name.
I hope someone working with Snapchat hears my cries of help and changes my name, but I have high doubts about anyone hearing me.
I’m hoping that someone would see this and try and help me
I tried with a new account, but I didn’t like having a new account because of everyone I had on my birth named account, streaks and my memories so I continued using it.
I have an issue with Snapchat too
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Snapchat

Customer service issue
Reported by GetHuman-asteral
Oct 15th, 2019 - a mo ago
I have an issue with Snapchat too
Not resolved
Seen by 5 customers so far
Similar issue to 54057 others
0 customers following this
Timeline
GetHuman-asteral started working on this issue
Oct 15th 8:03am
GetHuman-asteral indicated the issue is not fixed yet.
Oct 15th 2:50pm
GetHuman-asteral indicated the issue is not fixed yet.
Oct 16th 3:30pm