Sears Customer Service

Contact Sears & solve common issues

Use Sears's Phone Number

Sears's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Sears. Below you will also find the phone and non-phone-based contact information we've gathered.

Sears: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Sears.
There's more!
Click below to show 6 more questions, answers, and complete guides to common Sears customer support problems.

Contacting Sears customer support

Below you can compare and contrast the 10 ways to contact Sears by looking at which ones are the fastest and which ones other customers recommend the most for solving Sears customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sears across the following channels: Phone, Email, Facebook, Web, Twitter.

Phone number / contactWaitVotes
800-659-5917
Customer Service
2 mins427
800-469-4663
Repairs
10 mins1996
800-479-5899
Warranty Returns
10 mins393
searscares@searshc.com
Customer Service
< 10 hrs1756
847-286-2500
Corporate Offices
88 mins1196
facebook.com/sears
Customer Service
15 mins1414
Online Help at sears.com
Customer Service
< 77 hrs1712
@searscares
Customer Service
2 mins2366
800-549-4505
Customer Service
3 mins1485
800-697-3277
Home Services
2 mins1474

Recent reasons customers contacted Sears:

Shs came out to repair washer on ********. Had to order parts that have not shipped yet...
Someone just invited me to this commission earned program that is said from Sears. Need...
Mi refrigerador LG Buttom freezer no funciona desde julio y ya han venido varios t*cni...
need to change my last name and email address on my account as I got divorced
Have been waiting * weeks to get my washing machine repaired. They were supposed to com...
Help logging into Sears to fill out food loss form
I need to speak with someone directly
They keep cancelling my appointment without my permission and setting an * hour time wi...
waiting for service*No call no show last Friday*Finally spoke with someone last week an...
I was overcharge for service I had them look at my ice maker and dryer he took * checks...
Hi mam i signed in a link given by a staff of an online job. The website is sears-mall...
Waiting months for Sears to fix my New Broken Fridge!
Estoy esperando por servicio
No one came to fix the washer on the day we scheduled them. We haven’t been able to rea...
I just received a lock for my upright freezer and it doesn't lock it.

Help me with my issue

Does GetHuman work with Sears?

GetHuman does not work with Sears's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Sears at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Sears's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Sears at a Glance

Sears has no chat option
Sears has 1 customer email
Sears has 1 help forum
Sears has 1 twitter handle
Sears has 1 facebook page
Contact information overview

Answered on this page:

What is the Sears return policy for electronics?
How long does it take for a refund to be processed by Sears?
Are there any fees for canceling an order with Sears?
Can I return an item bought online to a Sears store?
Does Sears offer installation services for purchased appliances?
Solutions to common issues

Contacting Other Companies

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