I sent in my Samsung Book * for a repair. This was the SECOND repair on a device I had...

GetHuman3526130's Refund a Charge issue with Samsung from September 2019

Help with my Samsung issue
The issue in GetHuman3526130's own words
Obtain my computer after a faulty Warranty Repair ... I sent in my Samsung Book * for a repair. This was the SECOND repair on a device I had for only * MONTHS! Now * weeks later I recieved an email, on August **th, stating my warranty protected device was UNREPAIRABLE and that I would be receiving a refund in the amount of $***.**. Today is September *rd and I'm still getting the run around on my refund for a product I just wanted to fixed! Now I need my money before school starts! I have no computer for all the work I need to do in school or money to afford a new product!
Because I'm using this product for work and school.*Also that I have numerous transcribed conversations on how epic of a FAILURE there customer service real is!
A FULL REFUND
Because every electronic I own is made from this company.
I have an issue with Samsung too
How GetHuman3526130 fixed the problem
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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Samsung

Samsung Book *
Refund a Charge issue
Reported by GetHuman3526130
Sep 3rd, 2019 - 3 mos ago
I have an issue with Samsung too
Fixed
Seen by 10 customers so far
Similar issue to 4262 others
0 customers following this
Items needed
Order number (if applicable)
Billing address
Phone number on account
ईमेल पता
Timeline
GetHuman3526130 started working on this issue
Sep 3rd 3:42pm
GetHuman3526130 indicated the issue is not fixed yet.
Sep 3rd 8:09pm
GetHuman3526130 confirmed the issue is fixed. Hooray!
Sep 6th 8:35pm