Phone sometimes does not respond to answer calls even though green offhook key acts as...

GetHuman2588594's customer service issue with Samsung from March 2019

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The issue in GetHuman2588594's own words
Phone sometimes does not respond to answer calls even though green offhook key acts as if activated.*Also keeps losing fingerprint recognition and they have to be removed and added again
GetHuman2588594 did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
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Samsung

Customer service issue
Reported by GetHuman2588594
Mar 25th, 2019 - a mon ago
I have an issue with Samsung too
Not resolved
Seen by 1 customer so far
Similar issue to 2721 others
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Timeline
GetHuman2588594 started working on this issue
Mar 25th 2:09pm