My Samsung smartphone is pairing up with my Samsung Smart TV but when I open up Smart H...

GetHuman2111697's customer service issue with Samsung from February 2019

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Help with my Samsung issue
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The issue in GetHuman2111697's own words
My Samsung smartphone is pairing up with my Samsung Smart TV but when I open up Smart Hub open the apps it automatically kicks out the connection for wifi-direct I've tried everything I can imagine even manually entering everything and I can't get it to work if you could please help me with this I would greatly appreciate it thank you
GetHuman2111697 did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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Samsung

Customer service issue
Reported by GetHuman2111697
Feb 4th, 2019 - 9 mos ago
I have an issue with Samsung too
Not resolved
Seen by 5 customers so far
Similar issue to 2342 others
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Timeline
GetHuman2111697 started working on this issue
Feb 4th 12:55pm