I have written to your president regarding a vertical brown shadow on the screen of my...
GetHuman1751538's customer service issue with Samsung from December 2018
Help with my Samsung issue
Next: our robot will wait on hold for GetHuman1751538 to get a Samsung rep on the line!
Always use the GetHuman Phone tocall Samsung. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1751538's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1751538 may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman1751538's own words
I have written to your president regarding a vertical brown shadow on the screen of my **” SUHD television. The set is two years old exactly and it should be repaired or replaced since it cost almost two thousand dollars. I requested an authorized repair person come out to fix the set but was just informed there are none in my area. I was told I was on my own to resolve this issue which is unacceptable and certainly poor customer service. I simply want a replacement or have this set fixed.
GetHuman1751538 did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman1751538 fixed the problem
We are waiting for GetHuman1751538 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.