SAMSUNG Ticket *************Reported defective TV to Samsung on June **th **Inspected b...

GetHuman996371's customer service issue with Samsung from August 2018

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The issue in GetHuman996371's own words
SAMSUNG Ticket *************Reported defective TV to Samsung on June **th **Inspected by tech July *rd**An exchange was authorized on July ****SAMSUNG has on * occasions stated they will fax authorization to best buy for exchange**They have not followed through, on any of their promises, multiple case managers have promised additional follow up with no results
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Customer service issue
Reported by GetHuman996371
Aug 15th, 2018 - a yr ago
I have an issue with Samsung too
Not resolved
Seen by 12 customers so far
Similar issue to 848 others
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GetHuman996371 started working on this issue
Aug 15th, 2018 8:14pm