and entered safe mode instead and immediately restarted my phone to disable safe mode...

GetHuman558537's customer service issue with Samsung from March 2018

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The issue in GetHuman558537's own words
enter recovery mode ... and entered safe mode instead and immediately restarted my phone to disable safe mode
once my phone restarted and was in normal mode, all my themes, my wallpapers, and my app locations have been restored as if I just bought the phone today.
All my actual data is still there, it didn't factory reset, but I need to know why it changed my settings and how to restore it easily.
I have an issue with Samsung too
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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Samsung

galaxy s*
Customer service issue
Reported by GetHuman558537
Mar 31st, 2018 - a yr ago
I have an issue with Samsung too
Not resolved
Seen by 11 customers so far
Similar issue to 3821 others
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Timeline
GetHuman558537 started working on this issue
Mar 31st, 2018 12:03pm