I paid for a delivery and set up fee for a very expensive outdoor cabana and no one sho...

GetHuman-sorry_pl's customer service issue with Sam's Club from April 2019

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The issue in GetHuman-sorry_pl's own words
I paid for a delivery and set up fee for a very expensive outdoor cabana and no one showed up on that day...when I called, the store could not give me an answer...I want a refund on my set up fee, as it was expensive and I rearranged my work schedule to be there. This is unacceptable and when I called no one offered me any help.
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Sam's Club

Customer service issue
Reported by GetHuman-sorry_pl
Apr 25th, 2019 - 25d ago
I have an issue with Sam's Club too
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Seen by 10 customers so far
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Timeline
GetHuman-sorry_pl started working on this issue
Apr 25th 6:39pm
GetHuman-sorry_pl indicated the issue is not fixed yet.
Apr 25th 11:26pm
GetHuman-sorry_pl indicated the issue is not fixed yet.
Apr 25th 11:31pm
GetHuman-sorry_pl indicated the issue is not fixed yet.
Apr 25th 11:33pm
GetHuman-sorry_pl indicated the issue is not fixed yet.
Apr 28th 6:07pm
GetHuman-sorry_pl indicated the issue is not fixed yet.
May 15th 7:21pm