I need to update my email address on my Roku *. Tried to do it on line and on my TV, b...

GetHuman3092916's customer service issue with Roku from June 2019

Help with my Roku issue
The issue in GetHuman3092916's own words
I need to update my email address on my Roku *. Tried to do it on line and on my TV, but does not work.
GetHuman3092916 did not yet indicate what Roku should do to make this right.
I have an issue with Roku too
How GetHuman3092916 fixed the problem
Roku rep had to guide me thru a Roku Factory Reset to accomplish changing my email address and password.
Please help with my Roku issue
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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Roku

Customer service issue
Reported by GetHuman3092916
Jun 15th, 2019 - a mon ago
I have an issue with Roku too
Fixed
GetHuman3092916 shared how to fix
Seen by 9 customers so far
Similar issue to 14874 others
0 customers following this
Items needed
Where was the item purchased
What type of Roku do you have
Billing address
Email address on your account
Timeline
GetHuman3092916 started working on this issue
Jun 15th 7:08pm
GetHuman3092916 indicated the issue is not fixed yet.
Jun 16th 10:25pm
GetHuman3092916 confirmed the issue is fixed. Hooray!
Jun 17th 11:01pm