I played a free robux obby and I beat the obby! **The account I played the obby on: Chr...

GetHuman-cstely's Hacked Account issue with ROBLOX from April 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-cstely's own words
I played a free robux obby and I beat the obby! **The account I played the obby on: Chrisstely****Now, I can't log into that account!**If you can give me a call at ***-***-**** at around *:** tomorrow morning I would greatly appreciate it! Thank You!**I know the username I just don't know the password!
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ROBLOX

Hacked Account issue
Reported by GetHuman-cstely
Apr 20th, 2019 - 3 mons ago
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Seen by 5 customers so far
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Timeline
GetHuman-cstely started working on this issue
Apr 20th 4:55pm