Good afternoon I recently had changed the billing understand my name and the service re...

GetHuman2949803's customer service issue with RCN from May 2019

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The issue in GetHuman2949803's own words
Good afternoon I recently had changed the billing understand my name and the service rep said it's a $** charge for a technician to come out and hookup a different internet box and take the old equipment with him. Once they arrived my wife was home they installed the new internet box and told her to return it. I want my $** reimbursed to return the equipment because they didnt do anything that I am not capable of doing or have someone pick up your equipment thank you.
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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RCN

Customer service issue
Reported by GetHuman2949803
May 19th, 2019 - 2 mons ago
I have an issue with RCN too
Not resolved
Seen by 4 customers so far
Similar issue to 763 others
0 customers following this
Timeline
GetHuman2949803 started working on this issue
May 19th 5:21pm