Internet has stopped working. Comes back every * min but for ** seconds and then cuts out.

GetHuman2720999's customer service issue with RCN from April 2019

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The issue in GetHuman2720999's own words
The problem: Internet has stopped working. Comes back every * min but for ** seconds and then cuts out.
GetHuman2720999 did not yet indicate what RCN should do to make this right.
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RCN

Customer service issue
Reported by GetHuman2720999
Apr 11th, 2019 - 2 mons ago
I have an issue with RCN too
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Seen by 3 customers so far
Similar issue to 706 others
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Timeline
GetHuman2720999 started working on this issue
Apr 11th 4:47am