My ** year old son's PS * is suspended for ** days. Around a week or so ago he just got...
GetHuman-katminni's जुलाई २०२१ से Playstation के साथ खाता जारी किया गया
मेरी Playstation समस्या के साथ मदद करें
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कंसोल प्रकार, गेम, ईमेल पर खाता, पासवर्ड, नाम, जन्म तिथि, खरीद राशि और लेनदेन संख्या
Top Tip from another customer
यदि आपके ईमेल और पासवर्ड को खाते में बदल दिया जाता है, तो खाते को पुनर्प्राप्त करने का कोई तरीका नहीं है। इस कंपनी की खातों की वसूली के साथ एक बहुत ही सख्त नीति है और यदि कुछ भी अलग है तो आप खाते को पुनर्प्राप्त नहीं कर सकते हैं। आपके पास खाते पर मूल ईमेल या फ़ोन नंबर होना चाहिए।
The issue in GetHuman-katminni's own words
My son was playing the game with some of his friends and a hacker appeared on the screen and hacked the account. The playstation then shut down and I was sent an email stating that the playstation is suspended for ** days. I have pictures of the hackers account and where it stated that he just hacked the account. ... My ** year old son's PS * is suspended for ** days. Around a week or so ago he just got off of a ** day suspension. This time he got hacked by an unknown hacker. He took pictures on his phone of the hackers account name and something stating he got hacked. Within minutes his PS * shut down and an email was sent out for a ** day suspension.
I don't feel like my son should be held responsible for whatever playstation thinks the issue is, when someone hacked the account.
I am asking if playstation can research the problem with my sons account and make sure that the so called hacker is found. Please open my sons account back up so he can play.
We have allowed my son to spend a large amount of money on his games and online account. We have had playstation for at least * years now in my household.
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