My PS* gives me this message " your playstation is too hot. Shut it off and cool it dow...

GetHuman-seitzzt's customer service issue with Playstation from April 2019

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The issue in GetHuman-seitzzt's own words
My PS* gives me this message " your playstation is too hot. Shut it off and cool it down" something like that... Then shuts down on me. But the issue is, i get home from work and turn it on, and right away, when i get to the main menu screen, i get that message and it shuts down. I dont understand why it says its overheating wben its been off for over ** hours.*Is there anything i can do or can i send it to manufacturing to get it fixed? Or any tips to fix it myself? Any help*recommendations*tips*suggestions would be greatly appriciated. I have alot of purchased items*saved data that i do not want to lose. Thank youfor all the help*recommendations*tips*suggestions. I look forward to hearing back and getting this issue fixed.
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Customer service issue
Reported by GetHuman-seitzzt
Apr 27th, 2019 - 6 mons ago
I have an issue with Playstation too
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Seen by 8 customers so far
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Apr 27th 10:27pm