Before contacting them, items GetHuman-cswervoo may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-cswervoo's own words
Somebody hacked my account and turned it primary on their PlayStation I got the account back but I can’t activate it on my ps* and I can’t deactivate his*hers on the website because I’ve done it recently
GetHuman-cswervoo did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-cswervoo fixed the problem
We are waiting for GetHuman-cswervoo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.