I sent a payment to my mother in law, but apparently it was her old number that was ent...

GetHuman2982380's customer service issue with PayPal from May 2019

Help with my PayPal issue
The issue in GetHuman2982380's own words
I sent a payment to my mother in law, but apparently it was her old number that was entered. The payment wasn’t received by her so I need to either redirect to her, or cancel the payment.
GetHuman2982380 did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman2982380 fixed the problem
I logged into my paypal account on a web browser, not on the app. I then was easily to cancel it.
Please help with my PayPal issue
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PayPal

Customer service issue
Reported by GetHuman2982380
May 26th, 2019 - 24d ago
I have an issue with PayPal too
Fixed
GetHuman2982380 shared how to fix
Seen by 8 customers so far
Similar issue to 40363 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman2982380 started working on this issue
May 26th 12:49am
GetHuman2982380 confirmed the issue is fixed. Hooray!
May 27th 12:57am