I have a payment on PayPal from an eBay sale. This payment is apparently on hold becaus...

GetHuman1108238's customer service issue with PayPal from September 2018

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The issue in GetHuman1108238's own words
I have a payment on PayPal from an eBay sale. This payment is apparently on hold because it is a “higher than usual risk”. I do not know what this means. Does it mean that it may not be a legitimate payment? I do not want to ship this item unless I know it is legitimate. What do I do next? Please advise. Thank you
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PayPal

Customer service issue
Reported by GetHuman1108238
Sep 7th, 2018 - a yr ago
I have an issue with PayPal too
Not resolved
Seen by 9 customers so far
Similar issue to 14287 others
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Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman1108238 started working on this issue
Sep 7th, 2018 3:47pm