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PODS Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for PODS.

Do you provide packing materials and supplies for PODS containers? Yes, PODS provides packing materials and supplies for containers. We understand that proper packing is essential for the safe and secure... Read more

Can I move my PODS container to a different city? Yes, you can move your PODS container to a different city. PODS offers convenient door-to-door delivery service, allowing you to transport... Read more

Are there any items that are not allowed to be stored in a PODS container? Yes, there are certain items that are not permitted to be stored in a PODS container due to safety, legal, or regulatory reasons. These... Read more

What happens if I need to change the delivery location of my PODS container? If you need to change the delivery location of your PODS container, you can easily do so by contacting PODS customer service. Simply... Read more

Is there a minimum rental period for a PODS container? Yes, there is a minimum rental period for a PODS container. The minimum rental period for a PODS container typically varies depending... Read more

Can I access my belongings while they are in storage in a PODS container? Yes, customers have the ability to access their belongings while they are in storage inside a PODS container. Unlike traditional self-storage... Read more

Can I store my PODS container at a PODS facility? Yes, you can store your PODS container at a PODS facility. PODS offers convenient and secure storage solutions for your container.... Read more

There's more!

Click below to show 4 more questions, answers, and complete guides to common PODS customer support problems.

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Recent reasons customers contacted PODS:

The POD was just delivered and was not placed where I discussed with the agent on yeste...

Hi, my pod was unable to be delivered on Friday and then on Saturday they were booked a...

I must change the date of pick- up of my * **' PODS in Rancho Cordova, CA, currently sc...

I contracted with pods (* month storage contract) when I sold my home in July **th for...

My POD was originally scheduled to be picked up from my old house in San Francisco on A...

I ordered * PODS with my order and just need to cancel one of them.

I was one month rent, initial delivery, protection fee and tax. I schedule redelivery o...

The company has taken Over * different amounts out of my bank account totaling **** Wha...

I am currently out of the country on deployment and need a quote for a pod, internet is...

I am writing in regards to my recent order with PODs. **First of all, the customer serv...

Customer Number: **********I ordered a container for * months. After one month and * da...

We are waiting for the closing of our new house. We have the pods in our neighbor’s dri...

Since Friday ****** , and Sa****ay ****** , I have been trying to get my furniture out...

When i purchased my * pods for moving, rep told me that a week's notice was enough to g...

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Does GetHuman work with PODS?

GetHuman does not work with PODS's customer support operations, directly or in any other way. GetHuman has no partnership or relation to PODS at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check PODS's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!