Impossible Itinerary

GetHuman5433737's नवंबर २०२० से Orbitz ग्राहक सेवा जारी

3 दृश्य | 1324 समान | 0 अनुसरण कर रहा है
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The issue in GetHuman5433737's own words
Due to an airline changing the schedule we needed to be rebooked on a either a flight that will get us to Dublin earlier or will leave Dublin later. Currently we have a missed connection. ... We have flights booked from Chicago ORD to London Gatwick on Aer Lingus with layovers both directions in Dublin. We recieved notification that the international legs of the flight Chicago to Dublin and Dublin to Chicago have had a schedule change and both are now leaving earlier than scheduled. This change leads our return flight to be an impossible itinerary. Our flight from Gatwick to Dublin lands * minutes after our flight from Dublin takes off.**I called customer service number provided for flight change requests and was on the line for *hour and ** minutes. The representative put me on hold twice for over ** minutes each time to check options each time saying she found no option. They struggled to understand the problem and were unable to find a solution. This was particularly frustrating as I had called Aer Lingus prior and found a flight that worked leaving from Heathrow, which I informed her about. **We need to be rebooked on a either a flight that will get us to Dublin earlier or will leave Dublin later.
I called customer service number provided for flight change requests and was on the line for *hour and ** minutes. The representative put me on hold twice for over ** minutes each time to check options each time saying she found no option. They struggled to understand the problem and were unable to find a solution. This was particularly frustrating as I had called Aer Lingus prior and found a flight that worked leaving from Heathrow (took me * mins not ** mins), which I informed her about.
We need to be rebooked on a either a flight that will get us to Dublin earlier or will leave Dublin later.
I have a been an orbitz customer for over ** years and travel internationally frequently usually using orbitz to book
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Orbitz

customer service number provided for flight changes
ग्राहक सेवा मुद्दा
Reported by GetHuman5433737
नव. ४, २०२० - ५ महीने पहले
Not resolved
अब तक 3 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 1324 अन्य के लिए
0 इसके बाद ग्राहक
Items needed
टिकट नंबर
विमान संख्या
खाते पर ईमेल
फ़ोन नंबर
खाताधारक का नाम
बिलिंग और घर का पता
जन्म की तारीख

Timeline

GetHuman5433737 ने इस मुद्दे पर काम करना शुरू कर दिया
नव. ४, २०२० ९:५१रात