I just rec'd word from ins that my request was denied so I can't get my prescription refilled. Mthly cost at locally pharmacy is over $***

GetHuman1042757's अगस्त २०१८ से OptumRx ग्राहक सेवा जारी

मेरी OptumRx समस्या के साथ मदद करें
The issue in GetHuman1042757's own words
fill for * months. Was advised that ins wouldn't do so. You were going to pursue authorization. I was just advised by ins that they denied my request. ... I rec'd a call from OptumRX, given a call back * of ***-***-**** but can't get a human being on the phone to find out the reason for the call. The message included a ref* of *********
Insurance doesn't seem to realize*care that w*o this medication I will be prone to having migraines that result in me having seizures on a regular basis. I had to switch to this medication because the ones I've been on have become ineffective.
I want insurance to approve this request so that it doesn't cost me $**** a month to have my migraine medication that helps prevent seizures- I have seizures when I have migraines.
I have been a customer for several years and have generally been satisfied.
I went to my local pharmacy. They advised that there is no generic so there is no alternative medication.
How GetHuman1042757 fixed the problem
I called the main number, provided them with the ref * that was included in the voice mail. The rep then tracked it down, requested info to identify myself and provided me with the info from the message via a secure email.
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OptumRx

Vimpatzolmitriptan
ग्राहक सेवा मुद्दा
Reported by GetHuman1042757
अग. २७, २०१८ - ३ वर्ष पहले
Fixed
GetHuman1042757 shared how to fix
अब तक 17 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 215 अन्य के लिए
0 इसके बाद ग्राहक
Items needed
खाते पर नाम
बिल भेजने का पता
जन्म की तारीख
सामाजिक सुरक्षा संख्या
फ़ोन नंबर

Timeline

GetHuman1042757 ने इस मुद्दे पर काम करना शुरू कर दिया
अग. २७, २०१८ ६:०९शाम
GetHuman1042757 पुष्टि की समस्या तय हो गई है। हुर्रे!
अग. २९, २०१८ ५:०६शाम
GetHuman1042757 ने संकेत दिया कि मुद्दा अभी तय नहीं है।
अग. ३०, २०१८ ९:१८रात
GetHuman1042757 ने संकेत दिया कि मुद्दा अभी तय नहीं है।
अग. ३०, २०१८ ९:१९रात
GetHuman1042757 ने संकेत दिया कि मुद्दा अभी तय नहीं है।
अग. ३०, २०१८ ९:१९रात
GetHuman1042757 ने संकेत दिया कि मुद्दा अभी तय नहीं है।
अग. ३०, २०१८ ९:२७रात