From August **** to April **** I have ordered my refills from OptumRx online exclusivel...

GetHuman-mrays's जुलाई २०१८ से OptumRx ग्राहक सेवा जारी

21 दृश्य | 162 समान | 0 अनुसरण कर रहा है
मेरी OptumRx समस्या के साथ मदद करें
Did we steer you to the right help?
Waiting to see if GetHuman-mrays got the right customer help using our suggestion.
The issue in GetHuman-mrays's own words
From August **** to April **** I have ordered my refills from OptumRx online exclusively. Since then and concomitant with institution of HealthSafeID, I should note, I have been denied access to OptumRx. I have called customer support at least four times, spending up to an hour on the phone each time, a majority of that on hold, and OptumRx has been unable to resolve the problem. They have stated they “have been having problems” with their website, but each time I call, there is no record of my previous conversations, there is no evidence the problem has been booted up the IT*Coding*Resolution ladder, and there has been no resolution. I have attempted access from a MacBook Pro, from an iPad, and from an iPhone. I have attempted access using the iPhone*iPad app, and directly through the OptumRx website using Safari, Google Chrome, and Modzilla Firefox. I am now reduced to ordering my refills by phone. I would much, much prefer being able to use more modern technology. I give up on the customer service department. I have been trying to get this resolved for close to three months. If OptumRx cannot resolve their, and therefore my, problem within a reasonable time, I will be forced to change mail order providers.

GetHuman-mrays did not yet indicate what OptumRx should do to make this right.

How GetHuman-mrays fixed the problem

We are waiting for GetHuman-mrays to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get OptumRx's attention and get better help faster. Tap below to get started.
OptumRx समस्याएँ भी हैं?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mrays fixes it.
This email address isn't valid


ग्राहक सेवा मुद्दा
Reported by GetHuman-mrays
जुल. २४, २०१८ - ३ वर्ष पहले
अब तक 21 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 162 अन्य के लिए
0 इसके बाद ग्राहक
Items needed
खाते पर नाम
बिल भेजने का पता
जन्म की तारीख
सामाजिक सुरक्षा संख्या
फ़ोन नंबर


GetHuman-mrays ने इस मुद्दे पर काम करना शुरू कर दिया
जुल. २४, २०१८ ६:४०शाम
GetHuman-mrays ने इस मुद्दे को फेसबुक पर दोस्तों के साथ साझा किया
जुल. २४, २०१८ ६:४२शाम
GetHuman-mrays ने संकेत दिया कि मुद्दा अभी तय नहीं है।
जुल. २४, २०१८ ८:४०रात