I placed my *st mail order with OptumRx today. When I received my confirmation email I...

GetHuman831987's जून २०१८ से OptumRx ग्राहक सेवा जारी

16 दृश्य | 110 समान | 0 अनुसरण कर रहा है
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खाते का नाम, बिलिंग पता, जन्मतिथि, सामाजिक सुरक्षा नंबर और फोन नंबर
The issue in GetHuman831987's own words
I placed my *st mail order with OptumRx today. When I received my confirmation email I was surprised to see that they used a former employers address (from * years ago) instead of the address which I provided to them, my current home address. I called customer service and they said that they saw my current Bothell address on their screen, but that they also saw my old employers address as the default address and had difficulty changing that address. They said the screen kept defaulting back to the incorrect Lynnwood address. I've never ever ordered medication from OptumRx before and have never provided my former employers address. I'm very concerned that my very necessary medication will be sent to the wrong address.

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OptumRx

ग्राहक सेवा मुद्दा
Reported by GetHuman831987
जून २९, २०१८ - ३ वर्ष पहले
Not resolved
अब तक 16 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 110 अन्य के लिए
0 इसके बाद ग्राहक

Timeline

GetHuman831987 ने इस मुद्दे पर काम करना शुरू कर दिया
जून २९, २०१८ ५:५५सुबह