a box pops up "mail.optimum.net" that doesn't accept my optimum password and yet offers...

GetHuman-mfwh's customer service issue with Optimum from June 2019

Help with my Optimum issue
Before contacting them, items GetHuman-mfwh may need:
Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman-mfwh's own words
a box pops up "mail.optimum.net" that doesn't accept my optimum password and yet offers no option "forgot password" to change the password.** it just keeps on returning like a naggling fly**how do i kill it?
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Optimum

Customer service issue
Reported by GetHuman-mfwh
Jun 13th, 2019 - a mon ago
I have an issue with Optimum too
Not resolved
Seen by 3 customers so far
Similar issue to 6267 others
0 customers following this
Timeline
GetHuman-mfwh started working on this issue
Jun 13th 9:34am
GetHuman-mfwh shared this issue with others over email
Jun 13th 9:36am