Remote keeps blinking. Changed the batteries, volume works but can’t change channels

GetHuman-lbinjev's customer service issue with Optimum from June 2019

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The issue in GetHuman-lbinjev's own words
The problem: Remote keeps blinking. Changed the batteries, volume works but can’t change channels
GetHuman-lbinjev did not yet indicate what Optimum should do to make this right.
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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Optimum

Customer service issue
Reported by GetHuman-lbinjev
Jun 13th, 2019 - 4 mons ago
I have an issue with Optimum too
Not resolved
Seen by 6 customers so far
Similar issue to 6266 others
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Timeline
GetHuman-lbinjev started working on this issue
Jun 13th 2:14am